Categories
17 categories across software, AI and IT infrastructure & services.
Software
Agenda & Meeting Management9 records · 3 vendors
Agenda, minutes, meeting video and board management software.ERP & Finance3 records · 1 vendors
ERP, financial management, payroll and utility billing systems.Microsoft 365 & Copilot9 records · 1 vendors
Microsoft 365 / Office 365 GCC licensing and enterprise agreements, including Copilot seats bought inside an M365 renewal.Open Data & Transparency1 records · 1 vendors
Open data portals and budget/transparency tools.Permitting, Licensing & Code Enforcement13 records · 5 vendors
Land management, building permits, business licensing and code enforcement platforms.Public Safety Tech (ALPR, Body Cams)12 records · 2 vendors
License plate readers, body-worn cameras, real-time crime centers and related subscriptions.Website CMS2 records · 1 vendors
Government website content management and hosting.
Agenda, minutes, meeting video and board management software.ERP & Finance3 records · 1 vendors
ERP, financial management, payroll and utility billing systems.Microsoft 365 & Copilot9 records · 1 vendors
Microsoft 365 / Office 365 GCC licensing and enterprise agreements, including Copilot seats bought inside an M365 renewal.Open Data & Transparency1 records · 1 vendors
Open data portals and budget/transparency tools.Permitting, Licensing & Code Enforcement13 records · 5 vendors
Land management, building permits, business licensing and code enforcement platforms.Public Safety Tech (ALPR, Body Cams)12 records · 2 vendors
License plate readers, body-worn cameras, real-time crime centers and related subscriptions.Website CMS2 records · 1 vendors
Government website content management and hosting.
AI
AI Chatbots & 3114 records · 2 vendors
Resident-facing AI chatbots, virtual assistants and 311/CRM tools.AI Tools & Copilots7 records · 5 vendors
General-purpose AI for staff and operations: ChatGPT Enterprise, standalone Microsoft 365 Copilot pilots, Google Gemini, government LLM platforms, AI meeting notes, and AI camera/video analytics. Resident-facing chatbots are under AI Chatbots & 311.
Resident-facing AI chatbots, virtual assistants and 311/CRM tools.AI Tools & Copilots7 records · 5 vendors
General-purpose AI for staff and operations: ChatGPT Enterprise, standalone Microsoft 365 Copilot pilots, Google Gemini, government LLM platforms, AI meeting notes, and AI camera/video analytics. Resident-facing chatbots are under AI Chatbots & 311.
IT Infrastructure & Services
Backup & Disaster Recovery6 records · 5 vendors
Backup software and appliances, Microsoft 365 backup, immutable/cloud backup and DR services (Veeam, Rubrik, Cohesity, Barracuda and others).Computer Hardware7 records · 4 vendors
PC and laptop refreshes and leases, servers, storage and Chromebooks, usually bought through state or cooperative contracts.Cybersecurity10 records · 2 vendors
Security platforms and services. Records added before the SOC & MDR category existed, including Arctic Wolf and CrowdStrike MDR/EDR, are still filed here.IT Training & Security Awareness6 records · 1 vendors
Security awareness training and phishing simulation (for example KnowBe4), staff IT training and certifications.Managed IT Services (MSP)6 records · 6 vendors
Outsourced IT support for towns: help desk, monitoring and patching, onsite support, and virtual CIO/CTO, often priced per user or per device per month.Networking10 records · 5 vendors
Switches, firewalls, Wi-Fi, SD-WAN, network access control, and fiber/ISP circuits (Cisco, Meraki, Fortinet, Palo Alto, Aruba and carriers).Phone & VoIP Systems4 records · 3 vendors
Cloud and on-premise phone systems (UCaaS), contact center, and VoIP maintenance (Zoom Phone, Webex Calling, RingCentral, Mitel and others).SOC & MDR (Managed Detection & Response)10 records · 7 vendors
24/7 security operations center (SOC-as-a-service), managed detection and response (MDR), and EDR/XDR endpoint platforms such as Arctic Wolf, CrowdStrike, SentinelOne, Huntress, Rapid7 and Sophos.
Backup software and appliances, Microsoft 365 backup, immutable/cloud backup and DR services (Veeam, Rubrik, Cohesity, Barracuda and others).Computer Hardware7 records · 4 vendors
PC and laptop refreshes and leases, servers, storage and Chromebooks, usually bought through state or cooperative contracts.Cybersecurity10 records · 2 vendors
Security platforms and services. Records added before the SOC & MDR category existed, including Arctic Wolf and CrowdStrike MDR/EDR, are still filed here.IT Training & Security Awareness6 records · 1 vendors
Security awareness training and phishing simulation (for example KnowBe4), staff IT training and certifications.Managed IT Services (MSP)6 records · 6 vendors
Outsourced IT support for towns: help desk, monitoring and patching, onsite support, and virtual CIO/CTO, often priced per user or per device per month.Networking10 records · 5 vendors
Switches, firewalls, Wi-Fi, SD-WAN, network access control, and fiber/ISP circuits (Cisco, Meraki, Fortinet, Palo Alto, Aruba and carriers).Phone & VoIP Systems4 records · 3 vendors
Cloud and on-premise phone systems (UCaaS), contact center, and VoIP maintenance (Zoom Phone, Webex Calling, RingCentral, Mitel and others).SOC & MDR (Managed Detection & Response)10 records · 7 vendors
24/7 security operations center (SOC-as-a-service), managed detection and response (MDR), and EDR/XDR endpoint platforms such as Arctic Wolf, CrowdStrike, SentinelOne, Huntress, Rapid7 and Sophos.